We’ve been making moves to shift … you’ll see us shift shares of our revenue in business wireline more downmarket with the execution we know we can deliver.”īusiness wireline services revenue fell 5.1 percent during third-quarter 2021 to $5.94 billion compared with $6.26 billion a year ago, which the carrier attributed to higher demand for pandemic-related connectivity in the prior year. “These customers are more inclined to use shared broadband served up by fiber and our business-class services we serve to enterprises are not so attractive to the midmarket. “It’s going to take some time because it’s going to require some product mix and development work.”ĪT&T also is working on targeting more midmarket customers, he added. “We’re on the cusp of getting business wireline to move … to growth, McElfresh said. This shift has been especially evident during the pandemic, said Jeff McElfresh, CEO of AT&T’s Communications segment. Business wireless and fiber services are buoying the business segment, said AT&T executives during the carrier’s third-quarter 2021 earnings call Thursday.ĪT&T is moving enterprise customers through a product mix shift as businesses move off legacy wireline, low-profit services and onto wireless offerings, such as 4G LTE and 5G wireless backhaul. Still, the Dallas-based company continues to struggle on the business wireline side. AT&T’s wireless, fiber and WarnerMedia strengths continued to anchor the carrier in the third fiscal quarter of 2021 as it keeps its eye on simplifying its business and focusing on core telecom services.
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